Privacy Policy

Last updated: October 2025

1. Who we are

BayAI (“we”, “our”, “us”) provides automation and AI integration services to local businesses. We are committed to protecting your personal data and respecting your privacy.

2. Information we collect

Contact details such as name, email address, and phone number.
Business information shared via forms, emails, or meetings.
Website usage data (IP address, browser type, analytics data).
Cookies and similar technologies for basic functionality and analytics.

3. How we use your information

To provide and improve our services.
To respond to enquiries and support requests.
To send relevant updates or marketing communications (where consent is given).
To comply with legal obligations.

4. Legal basis for processing

We process personal data under the following lawful bases:

Consent – when you actively agree to receive communications.
Contract – when processing is necessary to deliver a service you request.
Legitimate interests – to operate and improve our business responsibly.
Legal obligation – where required by law or regulation.

5. Cookies

Our site uses minimal cookies to ensure functionality and collect anonymous analytics. You can control or delete cookies in your browser settings. By continuing to browse this site, you consent to our use of cookies.

6. Data sharing and storage

We do not sell or rent personal data. Data may be stored on secure third-party platforms (e.g., Google Workspace, Microsoft 365, or hosting providers) that comply with GDPR and maintain strong data protection standards.

7. Data retention

We retain data only as long as necessary for the purposes outlined above, or as required by law. When no longer needed, data is securely deleted or anonymised.

8. Your rights

Under UK GDPR you have the right to:

Access the data we hold about you.
Request correction or deletion of your data.
Withdraw consent at any time.
Object to certain types of processing.
Complain to the UK Information Commissioner’s Office (ICO).

9. Contact us

If you have any questions or wish to exercise your rights, please contact:

BayAI
Email: info@bayai.uk
Address: Swansea, South Wales, United Kingdom

10. Changes to this policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Cookie Notice

This site uses essential cookies for core functionality and limited analytics to help us improve user experience. By using this site, you consent to the placement of these cookies. You can adjust your preferences at any time through your browser settings.